• How can I update or cancel an order?

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If your order has not yet been shipped, you may still update or cancel your order by sending a request to info@island-jewels.com.

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• Can I checkout without making an account?

 

Definitely. Just fill in the order form after you checkout. 

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• How to exchange or return an item?

 

Due to hygiene reasons, our products cannot be exchanged or returned.

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• What happens after I send a custom order?

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We will get back to you within 24 hours with more information regarding the availability of requested sea glass color/s and cost.

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• How long does a custom order take to complete?

 

It will normally take 1-2 weeks before custom orders are ready to ship. 

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Have other questions? We'll gladly answer them! Just send a message to info@island-jewels.com.